![]() If the driver isn't working, your first step is to remove the old driver: Your scanner's drivers do the actual scanning, not FileCenter. We'll now go through each of those steps in more detail. ![]() Try scanning with the Use Scanner Dialog option turned on.Try changing the Mode and/or Transfer type.Make sure you are using the right driver.Here are the basic steps for getting your driver to communicate with FileCenter: The instructions below will walk you through those settings. FileCenter only puts in "requests" to the driver through Windows and receives pages in return.Īs a result, most scanning problems are actually driver problems, and the driver is the responsibility of your scanner manufacturer.įileCenter does have a few different ways it can try talking with the driver, and sometimes one method works better than the others. Scanners are controlled completely by their driver and Windows. First, an important point to understand: FileCenter has no direct control over your scanner.
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